Role Purpose: Reporting to the Purchase Manager, this role plays a key part in ensuring seamless order management, customer satisfaction, and efficient coordination across departments. You will manage the complete Bid-to-Dispatch process, ensuring that our customers consistently receive service that exceeds expectations. Responsibilities include end-to-end sales order process, managing B2B and B2C customer enquiries and requests, implementing a structured approach to capturing, evaluating, and reporting on customer issues and opportunities, managing order status reports, order processing, shipping instructions, and invoicing. ·

Role Purpose: Our client is seeking a professional Packing Material Executive to join their dynamic team in Dubai. The PM Executive will report to the Purchase Manager will be responsible for developing, evaluating, and maintaining packaging and packaging materials to support production, shipping, and quality standards. The role involves collaboration with procurement, R&D, quality, manufacturing, and logistics teams to ensure optimal packaging solutions for various products. Key Responsibilities include evaluating, selecting, and approving packaging materials (e.g., corrugated boxes, pallets, stretch films, foams, tapes, etc.), ensuring compliance with regulatory standards (FDA, ISO, environmental standards, etc.), conducting performance testing for packing materials (e.g., drop test, compression test, environmental exposure tests), collaborating with R&D and product teams to design or improve packaging, and working with vendors and procurement to source cost-effective and sustainable packaging solutions.