Key Account Manager - Telecom System Integration in Dubai - United Arab Emirates (UAE)

KAM will be responsible for developing the telecom system integration business by identifying & partnering with Telecom OEMs, selling the active & passive products of Telecommunication systems or related technologies like mobile network equipment, wireline network equipment, fiber Optics cables, optical distribution network equipment, antennas, copper cables, testing equipment, consumables and other related products to various industries including Telecom Operators, Oil & Gas, Power, ports in UAE as specified by the company. Required to initiate, devise, and plan budgets, monitor the business progress per the target guidelines, and ensure achieving sales target and gross margins targets per approved budgets.

• To identify Company offered solution opportunities with assigned accounts, building strong value propositions, leveraging all advantages that Company’s business partners have to offer.
• Manage a portfolio of accounts, focusing on UAE-based telecom network operators.
• Responsible for selling products to assigned customers by developing relationships with key managers from different key accounts. Key account mapping including developing relationship with decision makers.
• Maintaining relations with key customers across all business verticals, especially at CXO levels at Telecom Operators including Etisalat and DU.
• Creating a market intelligence mechanism and maintaining a proper database of market information & competitors.
• Achieve Orders, Invoicing, Margins & Collections as per the Budget/KRA.
• Budgeting, forecasting, reporting & periodic review with HOD.
• Improvement of customer satisfaction through number of customer visits, market share per market segment, new customers / period etc.
• Prepare the most appropriate offer along with/without pre-sales team to meet the needs of the customer in partnership with the technical support and principals.
• Generating leads, Preparation of RFP/Tender response, Queries & Bid closure.
• Ensuring that offers being made to customers are in accordance with Company’s policies on margins and profits.
• Must be able to articulate technology & product positioning to both business & technical users.
• Identifying new business opportunities, new products and brands for addition to existing business by developing new Technology Partners and Products/Solutions.
• Build sustainable relationships with Customers and Technology Partners.
• Develop proper database on market information & competitors.
• Co-ordination with warehouse, finance and procurement teams.
• Improving and building on relations with business associates such as principals, vendors, suppliers and service sub-contractors.
• Build opportunities for team members to suggest, participate in and contribute to improvement, innovation and knowledge-sharing initiatives.